1-Year Lowest Price Guarantee

You will need to make your price match request at a Linen Chest store, whether you have made your purchase in-store or online.

Ensure to bring the flyer, advertisement, web address, screenshot of the lower-priced product, and your original sales receipt and payment method. The lower price must be in effect at the time of the request.

Since you have not made your purchase, you can request a price match online via our LiveChat or at any of our store locations. If you qualify, they can discount your purchase on the spot. Ensure to provide us with the flyer, advertisement, web address or screenshot of the lower-priced product.

Exception: For purchases made with PayPal or Affirm, please contact us via LiveChat for assistance.

Yes. To be eligible for a price match under the 1-Year Lowest Price Guarantee, the product must satisfy the following requirements:

1. The product must have the same brand name, model number, and color and be in unused condition.

2. The product must be priced in Canadian Dollars and include all fees, including shipping. (if applicable).

3. The product must be sold and shipped by a retailer or authorized dealer in Canada.

4. The product must be in stock, available for sale with the competitor, and not available only in limited quantity.

5. The product’s price must not be lower due to an advertising or technical error.

6. The lower price must be in effect at the time of the request.

Yes, there are some exceptions, the following are not eligible for a price match:

1. Items purchased as a final sale.
2. Items for which you received a gift with purchase (either a promotional gift card or a product).
3. *Cannot be combined with any other offer or promotion. Please contact our Customer Care Team for more details.

Yes, you can. If the value of the gift card covers the total product price, the price match difference will be reimbursed in the form of a store credit (credit note).

If a second payment method was used to cover the balance, the price match difference will be reimbursed on the primary payment method (the one that covered a greater amount).

Ensure to bring the flyer, advertisement, web address, screenshot of the lower-priced product, and your original sales receipt and payment method.

Yes, you can! Please get in touch with us via our LiveChat. Make sure to have your 8-digit order number and a digital copy of the flyer, advertisement, screenshot or web address of the lower-priced product.

Yes, we have a one-time price adjustment policy. The request may be made within 30 days of the initial purchase date. Note: The lower price must be in effect at the time of the request. Click here for more details.