Linen Chest 2-Hour Curbside Pick Up FAQ

Linen Chest 2-Hour Curbside Pick Up FAQ

Service available in the following stores only. See below.
Visit our store locator to consult the opening hours for each location.

- Ottawa
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- Heartland
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- Erin Mills
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- Vaughan
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- Leaside Village
GET DIRECTIONS >

- Richmond
GET DIRECTIONS >

- Stockyards
GET DIRECTIONS >

- Rockland Centre
GET DIRECTIONS >

- Galeries Laval
GET DIRECTIONS >

- Place Portobello
GET DIRECTIONS >

- Carrefour de la Rive-Sud
GET DIRECTIONS >

- Riocan Center Kirkland
GET DIRECTIONS >

- Faubourg Boisbriand
GET DIRECTIONS >

- Galeries D'Anjou
GET DIRECTIONS >

- Carrefour Angrignon
GET DIRECTIONS >

- Galeries Rive Nord
GET DIRECTIONS >

- Dix30
GET DIRECTIONS >

- Avenues Vaudreuil
GET DIRECTIONS >

- Place Laurier
GET DIRECTIONS >

- Méga Centre Lebourgneuf
GET DIRECTIONS >

- Sherbrooke
GET DIRECTIONS >

- Chicoutimi
GET DIRECTIONS >

- Les Galeries Gatineau
GET DIRECTIONS >

- Promenades Drummondville
GET DIRECTIONS >

- Dieppe (Champlain Place)
GET DIRECTIONS >

- Lévis (Les Galeries Chagnon)
GET DIRECTIONS >

- Centre Commercial les Rivières (Trois-Rivières)
GET DIRECTIONS >

- Dartmouth (Mic Mac Mall)
GET DIRECTIONS >

- Halifax
GET DIRECTIONS >

This service allows you to make a purchase at www.linenchest.com and to choose the option to pick up your order curbside for FREE at select store locations within 2 hours – you don’t even need to step out of your car!
Learn More >

This service allows you to make a purchase at www.linenchest.com and to choose the option to pick up your order curbside for FREE at select store locations within 2 hours – you don’t even need to step out of your car!
Learn More >

Shipping and pick up methods are shown on our product pages and at checkout before finalizing your order. Look for items marked “Buy Online, Pick Up Curbside”.

Absolutely! You will simply need to place two separate orders: one order for Contactless Curbside Pick-Up and one for home delivery.

Unfortunately, no – we only allow one pick up location per order.

Please bring your photo ID (driver’s license or government issued ID), as well as the order number or confirmation email.

Unfortunately, no. Items must be picked up at the location that was selected when the order was placed.

You will receive an email (normally within 2 hours) advising you that your order is ready for pick-up. If you do not receive it, please check your junk folder or spam filter. Contact us for more information.

If for some reason there is an issue with a specific store's inventory, a customer service agent may need to reach you directly to provide additional information regarding your order.

Email us at info@linenchest.com, via LiveChat, or contact customer care at 1 800 363-3832 ext. #3 to cancel your order.

You can pick up your order from Monday to Friday between 9:00 A.M. and 4:00 P.M. Go to the front of the store closest to the entrance. Call the phone number provided to you in the confirmation email. You will be asked your name, order number, and the model/colour of your car. Please follow any instructions given to you by our store staff. Simply open your trunk and your order will be placed inside.

Unfortunately, it is not possible to send someone other than the person identified on the order confirmation to pick up the order.

The Buy Online, Contactless Curbside Store Pickup service is available to customers at select Linen Chest’s stores. Please see below.
You can pick up your order from Monday to Friday between 9:00 A.M. and 4:00 P.M.

- Ottawa
GET DIRECTIONS >

- Heartland
GET DIRECTIONS >

- Erin Mills
GET DIRECTIONS >

- Vaughan
GET DIRECTIONS >

- Leaside Village
GET DIRECTIONS >

- Richmond
GET DIRECTIONS >

- Stockyards
GET DIRECTIONS >

- Rockland Centre
GET DIRECTIONS >

- Galeries Laval
GET DIRECTIONS >

- Place Portobello
GET DIRECTIONS >

- Carrefour de la Rive-Sud
GET DIRECTIONS >

- Riocan Center Kirkland
GET DIRECTIONS >

- Faubourg Boisbriand
GET DIRECTIONS >

- Galeries D'Anjou
GET DIRECTIONS >

- Carrefour Angrignon
GET DIRECTIONS >

- Galeries Rive Nord
GET DIRECTIONS >

- Dix30
GET DIRECTIONS >

- Avenues Vaudreuil
GET DIRECTIONS >

- Place Laurier
GET DIRECTIONS >

- Méga Centre Lebourgneuf
GET DIRECTIONS > - Sherbrooke
GET DIRECTIONS >

- Chicoutimi
GET DIRECTIONS >

- Les Galeries Gatineau
GET DIRECTIONS >

- Promenades Drummondville
GET DIRECTIONS >

- Dieppe (Champlain Place)
GET DIRECTIONS >

Lévis (Les Galeries Chagnon)
GET DIRECTIONS >

- Centre Commercial les Rivières (Trois-Rivières)
GET DIRECTIONS >

- Dartmouth (Mic Mac Mall)
GET DIRECTIONS >

- Halifax
GET DIRECTIONS >

Items that are picked up curbside can be returned to that store or any other Linen Chest location for up to 60 days following the re-opening date. Please bring your Order Summary along with the items you wish to. For more information, please visit our Returns page.

We offer price adjustments in-store or online within 30 days of purchase.
Linen Chest also offers a 1-Year Price Policy Guarantee*. Learn More

We will hold your online order for up to 7 days, starting the day your order was available for pick up. For any pick up or delivery window extension request, please contact customer service.

Charges will be applied once you receive your “Ready for pick-up” notification email.