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*The one-time mattress exchange can only be requested after a minimum of 2 weeks until exactly 90 days as of the date of delivery. The mattress must be protected with either a pad or protector during the trial period to be eligible for the one-time exchange. Exchange does not apply to box spring height changes, floor models or liquidation models. Mattress must be returned in original packaging without any damages or stains. Transport fees may apply. See details in-store or contact customer service.