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1. Buy Online
  • Browse over 20,000 items for your home.
  • Add items to your cart.
  • Select your preferred Linen Chest location for free pick-up.
  • Complete online payment.

2. Get Confirmation
  • You will get notified by email once your order is ready for in-store pick-up.

3. Pick-up In-store
  • Once in store, head to the Customer Service counter.
  • Present your email confirmation & photo ID to receive your order.

Frequently Asked Questions

Frequently Asked Questions

On the product page, click on the link Check in stores (near the Add to Cart button). A window will open with the list of Linen Chest stores. If the message “Pick-up Not Available” or “Not in Stock” is indicated, you cannot order this item for in-store pick-up. You have the option of checking another store to see if they offer the service for this product.

You will receive a confirmation email letting you know when your order is ready for pick-up.

You may present yourself in-store at the Customer Service counter with a photo ID and the email confirmation you received in order to pick up your order.

The person whose contact information appears on their order is the only person who is authorized to pick it up.

Once the order is placed, the pick-up location cannot be changed. Please contact customer service for more assistance.

You have one week to pick up your order once you have received your pick-up confirmation email. If the order is not picked up within this timeline, the store will contact you to make other arrangements.

You would have to place two different orders, one for in-store pickup and the other to be shipped.

The full order total will be charged to your account once you have received the confirmation email that your order is ready for pick-up.

Contact customer service by phone, email or LiveChat for more information. Click Here

Contact customer service by phone, email or LiveChat for more information. Click Here

Please refer to our Return Policy for more information. Click Here

Present yourself at the Customer Service counter to pick up your order.